This morning (and several days last week) Capital Metro staff were stationed at some key bus stops to help riders get on the right buses after the significant service changes that became effective yesterday. One of the outreach locations was the new South Congress Transit Center on Ben White west of Congress, whose central clock tower is reminiscent of Austin's historic moon towers.
The new facility has a kiss and ride drop off area and some limited parking (including motorcycles and scooters) for customers, with priority parking for RideShare carpoolers. Six routes serve the new facility: 1L, 1M, 9, 101, 328, and new route 202. Capital Metro plans to add more routes in the future. This morning, in addition to handing out Krispy Kreme donuts to celebrate the opening, Capital Metro staff directed riders to the correct bus bays and answered other questions.
Some of the other amenities at the South Congress Transit Center include bike racks, emergency call boxes, vending machines, and native plant landscaping. As one of my favorite transportation planners here summed it up, "The facility looks really great." Here, here! I hope customers like it, too.
